State Bank of India (SBI) is offering an opportunity that allows individuals to earn independently while running their own small banking service center.
Through the SBI Customer Service Point (CSP) program, you can:
✅ Earn ₹20,000 – ₹1 lakh per month
✅ Become your own boss
Many people are unaware of this opportunity because banks typically do not actively advertise such programs.
Below is a complete step-by-step guide to starting an SBI CSP.
What Is an SBI Customer Service Point (CSP)?
A Customer Service Point (CSP) acts as a mini banking outlet that provides essential banking services in local areas through authorized operators.
You can apply either by visiting a nearby SBI branch or through authorized Business Correspondent (BC) service providers online.
Step-by-Step Guide to Apply for SBI CSP
Option 1: Apply Offline
Visit your nearest SBI branch and inquire about applying for a Customer Service Point (CSP).
Option 2: Apply Online Through Authorized BC Providers
Contact authorized service providers through their official websites:
- NICT CSP: nict-bc.com
- Alankit: alankit.com
- Digital India CSP: digitalindiacsp.in
Step 1: Fill the Inquiry Form
Visit the website and locate:
- “CSP Registration” or
- “Apply Online” section
Fill in your details such as:
- Name
- Village/City
- Contact information
Step 2: Submit Required Documents
You will need to upload or submit:
- Identity Proof (Aadhaar, PAN)
- Address Proof (Utility bill or Rent agreement)
- Educational Certificates (10th/12th mark sheets)
- Passport-size photographs
- Cancelled cheque
Step 3: Verification Process
The authorized service provider and the local SBI Branch Manager will verify:
- Your documents
- Your business location
Step 4: Activation
After approval:
- You will receive your KO ID (Kiosk Operator ID)
- Training will be provided to start banking transactions
Important Warning (Mandatory Training Requirement)
Before applying online, note that under 2024–2026 regulations, training is compulsory.
Mandatory Training
- You must complete 28 hours of training (Basic Certification)
- Training is conducted by authorized institutes such as:
- CSC Academy
- BIRD
- NIESBUD
Certification Exam Details
- After training, you receive a Training ID
- This ID is required to register for the certification exam
Exam Format:
- Objective-type (MCQ) online test
- No negative marking
Passing Marks:
- Basic Certification: 25 out of 50
- Advanced Certification: 50 out of 100
Step-by-Step Registration for the Certification Exam
1. Register for Training
Visit the IIBF Training Portal or a nearby CSC center to enroll in the mandatory 28-hour course.
2. Receive Training ID
After completing training, you will receive a unique Training ID via email or SMS.
3. Apply for the Exam
- Visit the IIBF website (Non-Members section)
- Enter your Training ID and personal details
- Upload:
- Photograph
- Signature
- ID proof (Aadhaar or PAN)
4. Pay Exam Fee
- Approximate fee: ₹800 – ₹1,000 (plus GST)
5. Select Exam Center
Choose your nearest exam center, usually a local digital hub or college.
6. Download Admit Card
Your admit card will be sent via email approximately one week before the exam.
Video Guide
Watch this video for detailed understanding:
https://www.youtube.com/watch?v=5YZrKfwfMQ4
Conclusion
Starting an SBI Customer Service Point can be a practical opportunity for individuals looking to build an independent income source while providing banking services locally. By completing the required training, certification, and verification process, you can operate your own CSP and begin earning through banking transactions.